Remote Support

Important Information & Disclaimer

Customers and systems administrators should be familiar with the details contained in the following document, which outlines important items including:

• How to run the Quick Support tool
• Configuration for administrators
• Backup precautions
• Limitation of liabilities for remote support

Customer Information - Remote Support.pdf

Download Quick Support Tool

The Quick Support tool displays the ID and password for Objective Imaging staff to connect to a customer machine. This tool should be downloaded and executed by the customer shortly before the remote support session.

Quick Support